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Do your research on these guys.
Ordered a lumber rack, asked many times about fitting on my truck, the guy said it would. It doesn't! Haha now they aren't wanting to do the return. "Easy returns" is something they say on there site. Oh and they didn't even send a receipt with the order. So not only am I out 750 but I can't legally deduct it. Weird and not professional.
Jet H.'s review of CARiD earned a Very Helpful vote
Jet hasn’t received any thanks yous.
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Empty.
DON'T BUY FROM THEM, PARTS ARE NO GOOD, RUTURNS ARE NOT ALLOWED. IF YOU ASK FOR A RETURN A...
Dear Jet,
We are truly sorry for the fitment issue with the contractor rack!
We want to speed up the refund process for you.
There is no need to send the part back, we are just asking you to email field destroy photos of the part. Once photos provided, full refund will be credited back to your original payment method the same day.
I have also sent you an email with instructions as well as an offer of additional compensation due to all of the inconvenience.
I look forward to your answer.
Sincerely,
Consumer Relations Team at CARID.com