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This company is decent if you provide photos for you love one, however the phone number they provide you, does not work most of the time, i contact them already multiple times, i funded the account as well, and my inmate still has issues using the phone number as the calls don't come in at all. But if you need it to send photos without a limit, this app is good for the photos, and greeting cards.
Tip for consumers:
I recommend Pigeonly because they allow you to send images, letters, post cards, and greeting cards as well, but the phone server that they provide for you inmate needs more improving since from my personal experience, does not work for my inmate (Yes the phone does have funds, that is separate from the account)
Jesus H.'s review of Pigeonly earned a Very Helpful vote
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Over two weeks usually three sometimes four weeks until inmate gets mail,letters sent last arrive...
Hello Jesus,
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. We are sorry for the troublesome experience you've had and your feedback really helps us get better. Other than that we are glad you are enjoying our service, Pigeonly is committed to helping family members stay connected and provide all the resources we can to keep customers connected with their loved ones. Feel free to call us at your earliest convenience any time from M-S 6-4 P.ST. At (800) 323-9895 so we can help you with the process of signing up. Stay well and have a wonderful day.