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Jess S.

South Coast

Contributor Level

Total Points
80

1 Review by Jess

  • Homesdirect 365

5/2/23

WEB******* taken my money and not had a single update since apart from when I've called them - apparently ETA is May? Their website is pretty poor in terms of trying to know if the item is in stock or not and when I tried to call them before placing an order couldn't get through so thought I'd try my luck. The saving is great, but for the time to wait for it, I probably could have got one similar elsewhere a lot quicker. Do your research first. I'll maybe amend my review when/if my order ever arrives (surely a sale item would be surplus stock to shift out of a warehouse so I'm a little shocked if it really was out of stock).

Update:

Funnily enough I got an email shortly after this saying that it was expected on the 1st May and then I'd be contacted to arrange delivery or I would be kept up to date of any changes. Being a bank holiday on the first I thought I would wait till today to give them a call if I heard nothing. So I have. What a surprise, now not expected to them till the 15th May and then it will be sent out to me by FedEx...I'm on holiday till June. Not ideal, not impressed that yet again I have had to chase. I'm over £200 invested into this, and when I asked when it had changed to the 15th, the lady, who fair dues to her was really pleasant couldnt give me an answer. I've looked other items on the website, but I think I'll keep shopping around.

Tip for consumers:
Check stock before you buy anything

Service
Value
Shipping

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