Jess M.

I ordered a pair of creeper shoes from this website, i tried the shoes on as soon as they arrived and they crumbled beneath my feet. I wasn't going to blame costume4less because the shoes were the brand Demonia, which is a very well known goth clothing website it's just costumes4less was selling that brand of shoe. But what did get me angry is that i contacted costumes4less email customer service and the man told me to send them back for a refund, which i did. It had been over a month since i sent them back and i had not received my cash back. I contacted the customer service via email and by their phone number and no one would answer. I eventually got my money back because it was a walmart gift card, so walmart themselves gave me my money back.