I ordered a costume for my 2 year old and started looking up reviews online after, I wish I would have done so before, the item was known to run too small and I tried to cancel within three minutes and I was told I could not. I messaged the company and they told me I would have to pay a restocking fee. I went online and kept trying to return the product but the website would not let me. I reached out to the company and never received a response. Not only was the description incorrect but the company obviously does not have any professionalism. So now I have an outfit that's too small that I will never be able to use.
I highly recommend ordering from anywhere but here.
Update: The below comment is inaccurate. Though this was ordered through Walmart I was informed I needed to reach out to Costumes4Less directly which I did. Walmart reached out to them within minutes of this being ordered to try to cancel the order as well.
The item was shipped 12 hours after trying to cancel.
I received one email telling me what steps to take and when the steps I was told to take did not do anything I reached out for assistance and did not receive a response.
I find it very unprofessional that responses are better to online reviews than to customer service issues.