jess j.

DO NOT BUY FROM THIS COMPANY

People write bad reviews about Fumfie. I wished I had taken notice before ordering from them.
Very dishonest seller. Once you have paid for your order. They will not return phone calls or emails.

I can forgive the pushy upselling when they force you to call after ordering, that's their business. When I called, I added a few more items to my order. For some reason, they automatically charged my paypal account for this as well, without my authorization. While this wasn't a problem, because I actually ordered the items, it is concerning that they can just charge your paypal account without your authority.

To save themselves money, they undervalue the items for insurance.
This happened to me and my package was missing items (85% of the cost of the total package)

The insurance company was happy to cover the items, however Fumfie had only insured the package for 10% of what I paid. The insurance would have been paid at 10% the value.

I had to lodge a dispute through paypal, who thankfully saw what a shady dishonest seller they were and they refunded 100% of my purchase. Thank you paypal, screw you fumfie.

MAKE SURE YOU READ REVIEWS ABOUT FUMFIE. You have been warned!
If you do decide to purchase from them because you want to save a few dollars
Make sure you request the insurance form they are sending to the courier company, and pay with paypal. Better still, shop somewhere else and pay a few extra dollars. It took me about 5 weeks to have this problem sorted, and now I can go buy a camera from someone else.