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Jess J.

Contributor Level

Total Points
80

1 Review by Jess

  • Dolphin Fitness

9/1/22
Verified purchase

BEWARE
Terrible service. Will never order from this company again.

They failed to send me the 10 packs of pre-packed (and easy to carry) packs of 6 large water bottles. They individually wrapped 60 bottles with hard to open padding and out them in them MASSIVE boxes!

They then proceeded to dump them at the bottom of my three flights of stairs and the delivery man refused to help me carry them up despite me having a serious back injury.

Luckily an Ocado delivery was being made to
Me at the same time and the slightly built female delivery driver insisted on carrying all boxes up the three flights of stairs for me even though I didn't ask and tried to protest. Such a Angel and what a contest between human beings!

Don't expect any customer service from this disgusting company. Why don't you sell what you advertise and why do you fail to help customers with your (overly packaged) deliveries?!? Horrible attitude and horrible experience. Beware!

Tip for consumers:
Don’t use this site

Products used:
Water

Service
Value
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