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Jessie H.

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1 Review by Jessie

ShopSmarter

  • ShopSmarter

“Very slow in accurate”
12/12/22

I'm a member of ShopSmarter, and I love how I can get 10% back for most of my purchases. But I found people working at ShopSmarter are inefficient and inaccurate. It takes them more than a month to have your cash from Pending to declined or approved, unlike Rakuten which is fast and free. ShopSmarter also declined my welcome bonus because of their own mistakes, and i had to call in multiple times to get this (maybe) working.

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ShopSmarter R. – ShopSmarter Rep

We're sorry to hear about this experience. If your cash back doesn't track our customer service team will be happy to look into it for you. Please reach out directly at Help@ShopSmarter.com for assistance.

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