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We ordered our daughter a go kart and payed to have it shipped from Texas to west vvirginia around Thanksgiving. Go karts usa gave us the run around when our go kart never showed up. My husband falled around trying to track where our shippment was and NOBODY KNEW WHERE OUR GO KART WAS! We finally concluded that our go kart must of been stolen somesomehow off of the shipping truck. Or atleast thats what they said! Go karts usa didnt care that xmas was now a week away they didnt do anything to make it right! Worst customer service ever! I am thankful that we atatleast got our money back but worst of all Go Karts USA RUINED OUR 2018 CHRISTMAS! Especially for our 11 yr old daughter!
Jessie C.'s review of GoKartsUSA earned 4 Very Helpful votes
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I placed an order for a go kart for my grandson. Billed to me but shipped to my daughter's house....
Avoid this company at all costs. The phone staff is arrogant and the minute you press them on...
Hello Jessie,
So sorry!
The freight co lost your shipment.
Too late to send another?
Per your request, refund issued.