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Jessica W.

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Member since January 2020

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1 Review by Jessica

So I adopted my dog a year ago, and the shelter offered micro chipping thru home again to help keep him safe. I said sure, why not? Well here we are a year later, and I get a letter at the address I just moved out of saying they want another $22 for services I never used and didn't know about. I think "ok, well if something ever did happen, that'd be nice," so I try calling to pay the fee. 10 minutes went by at 2:30 on a Friday (CST), and still no one has picked up the phone. $#*! this, I'm not paying any money toward a phone-based service where they can't even answer the phones to begin with. Especially when I can't even get thru to update my dog's name (which I changed at the time of adoption), my address, much less make a payment. Don't waste your time or money.

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