I've ordered through them several times without incident. Their customer service has gone downhill. I see I am not the only one feeling this way based on the other reviews. I ordered through them and there was a problem with the order. They said they called the restaurant and they just sided with them. I guess they didn't believe I was missing items? Why would I waste time and call about that? Eat24 told me they would offer me a $3 credit on my next order if I ordered through them within 30 days. How generous of them. I will not be ordering through them again.