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Jessica T.

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1 Review by Jessica

UncommonGoods

  • UncommonGoods

“Damaged item”
1/6/24

I ordered wooden bookends that were made to look worn, but the items I received had obvious scratches that were not natural and that interfered with the writing on the objects. I submitted a picture and an explanation and was told that all objects differ and are supposed to be worn and "natural" looking. I was offered a $5 credit but no refund or exchange option. Why would I need $5 to spend with a company I am not satisfied with?

Products used:
I ordered bookends but did not use them due to damage

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Uncommon Goods C. – UncommonGoods Rep

Hello Jessica! We appreciate your feedback. I'm sorry to hear there is a problem with your order. Please contact us at help@uncommongoods.com with your order details so we can resolve this issue or you can simply inbox us here on site jabber and we'll be happy to further support you.

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