I went to kfc at 688 e 5th ave Columbus Ohio ******* i got the 20 DOLLAR fill up box and all the food was cold and hard i didn't check it because i sat in the drive-thru for 20 minutes waiting on my food so i assumed it was FRESH. This is UNACCEPTABLE and couldn't return because i had to drop the food off to my home and go straight to work and my kids called crying because now i have to door dash them dinner because they can't eat no old hard cold food!