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Jessica P.

Contributor Level

Total Points
81

1 Review by Jessica

  • Soufeel

3/17/21

My purchase was made on 12 Feb 2021. When you are at the end of the purchase they give the option of paying an extra charge and have your product being delivered earlier (which one I chose). Take a look at how was my Order status:
Shipped (3-5 Business Days)
2021-03-04 15:49:53 Order Sent to Carrier
2021-02-13 07:51:28 Confirmed Order
2021-02-13 07:46:36 Order Received

And I only received my product on 11 Mar 2021 by FedEx (which was also a stressful experience due to the lack of updating in their system).

The quality of the product is really good. However, it is worth the attention of their customer service, your plans if it's a gift to someone, and also paying an expensive value to receive a product on a certain date and actually receive this after almost a month.
I had sent an email to them asking about the expensive rate that I paid (and didn't have the product at that time), but no answer so far.

Service
Value
Shipping
Quality
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SOUFEEL J. – Soufeel Rep

Thank you for your support! I wish you a sunny mood every day. We will work harder!

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