Jessica G.

Do not purchase from this company! I wish I had read reviews before I made a purchase. I bought two one-piece bathing suits. They did ship relatively and arrive relatively quickly. However, I found both suits to have extremely short torsos and one was so lowcut I knew I would never be able to wear it in public (did not look like that on the site!).

Immediately went onto the site to start the return process. Did not receive a response for almost 24 hours. Instead of return instructions, they offered me a 120% coupon to buy more (crappy) suits. Or they would offer me a 50% partial refund and I wouldn't have to send back the items. What!?!?! So I immediately replied saying I just want to return the items and get a 100% refund. 24 hours later, got the next response... they would give me an 80% partial refund OR I could send back the products for 100% refund but I would have to pay for and arrange for shipping.

It is 2018. Every tiny company on the internet has figured out how to handle returns and return shipping labels - and how to answer an email within a couple of hours! What is wrong with this company? I'm so tired and annoyed with dealing with their horrible customer service, that I'm just giving in and going with the 80% refund... since the shipping cost would probably amount to the 20% difference anyway.

I recommend if you do buy from this company and do like their bathing suits, that every order you go through the refund process and get that 120% coupon. Free bathing suits! Don't think this company will be in business for long...