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Although I like the product, I do not like dealing with customer service. I placed an order in March 2023 and received a discount code, which there was no place to plug in on the order. I sent them an email asking how to plug it in, but never received an answer so I placed the order. I just needed to do another order (just 1 month later) and I spent over an hour on the phone with them trying to get them to take the discount code, but they say it has expired so they will not honor it. The job they do is nice, but don't expect them to stand by their word to give any discounts that you are promised. Next time I will take my business elsewhere.
Tip for consumers:
Don't expect this company to keep their word regarding discount codes. I gave them a valid number: first for one order, which I couldn't use (because they didn't give a place to put the code in on their order page), then saved the discount code to be used one month later on another order, and they refused to honor their code. I wasted over an hour trying to get them to honor their code, which they declined to do in the end. I disagree strongly with company policy to not honor their coupons.
Products used:
Aluminum sign
The quality and variety of the armoires that I found on Houzz was higher than other places that I was shopping on line. Hopefully the one I ordered will be as nice as the picture and description. I was very pleasantly surprised at the free shipping and the short shipping time.
The quality and variety of the products.
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I have bought about a dozen banners from signs.com and was generally happy until the last round...
