Jessica F.

REAL REVIEW(FEB 13TH/2024)!
They took money from me! I had a reservation booked that I had to cancel because I could not attend my trip but luckily I had free cancellation which was fully refundable reservation. I then contacted supertravel.com through the chat BECAUSE I WANTED TO CONFIRM MY CANCELLATION AND REFUND. I ended up receiving a message that said that they were going to refund me and that it would come in 3-5 business days which is absolutely hilarious because I've actually have gotten a refund from them before and it only took overnight. So I waited 24 hours and nothing. So I went back to the chat to talk to someone that next day. I ended up getting an email stating that they weren't able to process my refund because apparently my bank was disputing the transaction and that it would take up to 3 weeks. After I spoke to that person I was pretty upset so I tried to find a phone number online which I did successfully and also successfully was able to reach a representative. Unfortunately that person decided to lie to me several times, did not answer any of my questions, kept repeating himself to me, etc. I asked him if he could guarantee that my refund was going to come back to me he said that he could and then he said that if it didn't that I should contact them back. He had nothing to say when I told him I had already contacted my bank and asked them about the dispute and they said that there wasn't even anything on my account like that. So even though I had a fully refundable reservation with free cancellation which I had cancelled 2 days in advance, which was plenty of time, they still took the money from me and have not returned it for the two nights that I had booked my reservation for which is almost $300. If I were to have written a review the first time around when I actually received a refund I would have given five stars but now I wouldn't even give one star if I had the opportunity. They have stolen money from me and unfortunately I've been seeing reviews after the fact of other people having money stolen from them and not returning it to them and then lying to their face as well. All in all after 2 days I still did not receive anything! THEY DO NOT CARE THEY ARE THIEVES & LIARS! I CAN'T BELIEVE THAT THEY'RE GETTING AWAY WITH THIS CRAP FOR MORE THAN JUST A COUPLE OF PEOPLE MAN! WHEN THE "F" IS THIS GOING TO STOP? I NOW HAVE TO WAIT A WEEK BEFORE I CAN GO BACK TO MY BANK TO DISPUTE THIS TRANSACTION WITH THIS RIDICULOUS COMPANY! UNBELIEVABLE!? DO NOT USE THIS COMPANY FOR ANY KIND OF BOOKING. THEY WILL TAKE YOUR MONEY! PLEASE LISTEN TO THE REVIEWS!

REAL REVIEW! (FEB 1ST/2024)
I WOULD GIVE ZERO STARS IF IT WOULD LET ME! FRAUD!
I signed up for QMEE years ago started using it, what a joke ONLY MADE A COUPLE DOLLARS cuz it pays out in cents instead of dollars, if u are in Canada u barely make any money from it. DON'T BOTHER! So I then deleted the app & recently back in January I decided to download it again & give it another shot. Once u try & start a survey it'll either kick u out of the survey or it will take u through two or three rabbit holes & let u start a survey after u answer a whole crap ton of questions that have nothing to do with the survey, only to be kicked out of the survey if u answer something the way they don't like. This happens with almost every single survey. In a week I've only managed to cash out $7.00! Now playing the games is even more hilarious because it takes u days to even accomplish one task which doesn't pay very much again (in cents not dollars), then when u go to cash out from that game it takes "90" days for them to deliver ur payout.(YES YOU READ THAT RIGHT)!

Now the reason for this review is cause of the fraudulent activity that has happened on my credit card account as off 2AM,!...According to my credit card company. So,...Most of the surveys ask personal information bank account info, ur name & D.O.B, where u live, all of this kind of information that is super personal. It's funny how after I complained to Qmee that they were asking me personal questions & trying to sign me up for things that all of a sudden fraudulent activity happens. So apparently my credit card company got a call at 2AM this morning (I was asleep), from someone trying to say that they were me & asked them to cancel my credit card & send another in the mail. But, upon checking with my credit card company, my address on file & the address that the person gave them to send the new credit card to was incorrect. They are refusing to tell me the phone number in which this person called from & the address that was given. After being transferred to five different representatives and being on the phone for almost an hour, I had to get them to cancel this credit card & now send me another one in the mail after they didn't have my permission. Not only is this a huge waste of my time this is very concerning, & a whole lot of unwanted stress. This should be against the law if it isn't already & I feel like Qmee should be shut down especially in Canada. Unfortunately after reading some reviews online about the app, I also see one or two other people who have had fraudulent activity happen to their bank account or credit card. STAY FAR AWAY! DONT WASTE YOUR TIME! I STARTED A CIVIL LAWSUIT AGAINST QMEE!