I have purchased so much jewellery from this place & always had great service. However my experience this time was horrible. The tracking on my package hasn't moved in 5 days but they refuse to do anything. They said to WAIT 21 DAYS for my order to arrive. Ridiculous, did even offer a partial discount for the delay - siting slow delivery except for the fact that I'm an eBay seller & know that shipments have NOT been moving slow at all. I'd never order from this joke of an establishment again. No Aloha in their spirit.
You placed your order on the 8/27 and we shipped on the next day 8/28. Our system will send out a shipping confirmation with tracking by the time we shipped. If you didn't receive it please check with your spam folder or we can resend it to your email. The tracking is showing it was delivered on 9/5. Due to Covid-19, some of the shipments may be delayed for a few days but we always try our best to send out as soon as we can. Thank you for your understanding.