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Jessica B.

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1 Review by Jessica

DNAFootwear

  • DNAFootwear

“Poor customer service”
1/5/18
Verified purchase

I ordered a pair of boots in size 6. DNA sent me a pair of boots in size 5. When I called to try to rectify the situation, the customer service rep repeatedly accused me of not knowing which size I needed, and of ordering the wrong size, even after admitting that the mistake was on their end. They did not have my correct size in stock. They sent me 2 incorrect return labels before sending the correct one. Huge waste of time. I will not shop with DNA online or in store again.

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