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Jess G.

Contributor Level

Total Points
80

1 Review by Jess

  • Priceline

10/1/17

I booked a room with insurance on Priceline's website. The quote reflected the insurance upgrade amount but when the order went through it didn't show this in my itinerary. I contacted Priceline immediately and they told me there was nothing they can do and they would not add it. I am absolutely appalled with their service and for the "auto mode - we don't care about you so deal with it" attitude. It's not worth the savings (which was under 15% for me) to even deal with them.

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