These people are aweful to deal with on the phone! They cant answer any of my questions as to why I was billed 64$ in taxes on a 228$ Hotel. Even the hotel I booked with stated in Ontario the only sales taxes are a total of 16%. Last time ill ever book with these people. Shame on me for not paying attention to this while booking but shame on these people for billing that plus a 15$ service fee. Especially when they cant even answer a question as simple as "Why am I paying 2x the taxes".