I'd say 95% of my wardrobe comes from Torrid and I love my clothes but I buy things online because the selection in the store isn't as good in my location and I want the variety.
The issue is that even if their policy says it takes 10-16 days for shipping, I wait so much longer.
I made an order on 6/1 and it's not 6/13 and it still says that it's processing. So does that mean that I need to count Business days, or all days.
I'm tired of being told that I'll get my order by a date, only to be disappointed that things don't show up in time for an even I bought them for.
At least the current order isn't for anything in particular.