Thumbnail of user jessea156

Jesse A.

Oklahoma

Contributor Level

Total Points
82

1 Review by Jesse

  • CarCoverUSA

3/21/21

First I never give negative reviews, but this company deserves it and I'd hate to see someone else insure what I have. I was sent the wrong dash cover for my dodge that the company is convinced is appropriate. I have been asked to send photos and did so on two occasions. The customer service aspect has been nothing short of a catastrophe. I was finally refunded $32 although the purchase price and shipping was $52. I emailed the the customer unservice once again and was asked to send a pic of the vin, as if I do not know what year and model of truck I drive. At this point I gave up on any further communication as it is not worth the $20. Please do yourself a favor and find a more reputable company with some idea of acceptable customer service. I just wish I could post a pic of the terrible fit.

Tip for consumers:
Steer clear unless you want terrible customer service.

Products used:
Dash cover

Service
Value
Shipping
Returns
Quality

Jesse Has Earned 2 Votes

Jesse A.'s review of CarCoverUSA earned 2 Very Helpful votes

Jesse hasn’t received any thanks yous.

Jesse doesn’t have any fans yet.

Jesse isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user emailforfarhad
2/7/24

I never opened my order and sent it back to the company And they charge me 40$. And not even a...

Thumbnail of user gwendolyns61
9/14/23

I ordered a car cover and had not received any information on the status of the shippin, Asus was...