I signed up for a trial month. I called to cancel, was told it was cancelled. They have billed me $11.99 a month for the last 9 months. The wait time on the phone was an hour for billing. The Chat Person said she would only give me a 3 month credit. I was told numerous times theyd fiqured the problem out, and have not. The bank sends me back to Hulu to resolve. I have finally closed my Wells Fargo account to get rid of them. Insane.