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We booked a room for five nights but due to serious illness had to leave after two nights. The hotel was sympathetic and ready to refund the unused nights but when the clerk noticed that the reservation was made through booking.com he said we had to get a refund from them. I found no way to contact the- no phone#, no email, their "contact me" page is a dead end. Once they had our money it seems they' lost interest in us. Stay away from this site.
Jerry C.'s review of Booking.com earned a Very Helpful vote
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