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Absolutely terrible service.
This company must either be a scam or they are the most useless company to ever exist. Unfortunately I did not do proper research before starting a case with this company, which I now deeply regret.
They make you wait for extensive periods of time just to give you feedback which makes no sense/ answers nothing, it just keeps you occupied to waste more time.
Do yourself a massive favor and start an immigration case through another company, any company really, anything worse won't be out there either way.
TL;DR
GNV are " con artists " or absolutely terrible at their job, not sure which would be worse.
Neo hasn’t received any votes.
Neo hasn’t received any thanks yous.
Neo doesn’t have any fans yet.
Neo isn’t following anybody yet.
Empty.
I've written a review on another site but cannot seem to reply on that. We've started our...
I enlisted the aid of Great North Visa so that an RCIC (as they indicate on their website) would...
Dear Neo,
We are truly sorry to hear about your negative experience with our company. We apologize for any inconvenience or frustration caused. We take your feedback seriously and have looked into the issues you've raised to ensure that we address them appropriately.
Upon reviewing our records, the last email correspondence between you and your immigration assistant took place in April. She seemed to have addressed your inquiries and referred you to your account manager regarding additional inquiries you had. However, we noticed a lack of communication from your account manager, and we sincerely apologize for this. We have alerted him to his matter and he will contact you shortly.
We strive to provide timely and meaningful assistance to all our clients, and it is clear that we fell short of our standards. While we cannot undo the past, we genuinely appreciate your feedback as it helps us identify areas for improvement. We are committed to providing you with a better experience and we hope to make amends.
Once again, we apologize for any inconvenience caused and thank you for bringing these issues to our attention. Feel free to contact our customer support team at any time if you have any further questions or concerns.
Kind regards,
Great North Visa