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The claim process always resolves for you to lose your money. If fedex breaks the piece, you are done.
Tip for consumers:
They provide a return policy that at the end wont work.
Products used:
Car parts
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DON'T BUY FROM THEM, PARTS ARE NO GOOD, RUTURNS ARE NOT ALLOWED. IF YOU ASK FOR A RETURN A...
Dear Jermyn,
Thank you for sharing your experience with our store!
Please, accept our apologies for the inconveniences you have recently encountered.
We are a reseller company and we work directly with the manufacturers of the products advertised on our website. Even though we do not pack the parts on our own, the shipment docs at the warehouses are equipped with all the proper tools and material packaging, as well as all packages pass final quality control prior to being given to the carrier. Unfortunately, even such measures cannot be a 100% guarantee of safe delivery due to possible complications in transit.
Please, email me directly at mila.pa@carid.com with your order details and I will assist you further as well as offer compensation for the inconveniences caused.
Looking forward to your response!
Sincerely,
Consumer Relations Department at CARiD.com.