After 12 days of not receiving my product, I contacted them. They said they had gone out of stock. Well, it was in stock when I paid for $184 for it. They said it would ship the next day. Here I am, 18 days after my order date and I've yet to receive my product. The tracking info, last I checked about 10 minutes ago, still says it's in pre-shipment. So I can only imagine how long it will be. And it's the weekend now so I can't contact anybody.