MUSCLE FX® reviews
MIAMI, Florida 33160, United States
After 12 days of not receiving my product, I contacted them. They said they had gone out of stock. Well, it was in stock when I paid for $184 for it. They said it would ship the next day. Here I am, 18 days after my order date and I've yet to receive my product. The tracking info, last I checked about 10 minutes ago, still says it's in pre-shipment. So I can only imagine how long it will be. And it's the weekend now so I can't contact anybody.
I ordered product 10 days ago, received an order confirmation and shipping notification the day after my purchase. I still have not received, and per the tracking number it still indicates "Order Processed, waiting for UPS". There is no ETA on when or if I will receive it.
The checkout experience was fine, even though I thought I was going to get the update product. It also took forever to receive the product. Finally, the box it came in was damaged.
I tried to return an item but John Scott refused to honor the full money back guarantee on their homepage.
Pretty simple on my end... Paid for expedited shipping, I think it was $12.99, and my order still hasn't come in. I've emailed 3 times and I've gotten no response. There customer service is a joke and you can't talk to a person. I also ordered ordered straight from there website.
I haven't received the product as of this writing 8/7/18, time 5:30am. The shipping method needs to be improved. The chance of a reorder from this company is unlikely.
Great experience. Was getting soaked at Bodybuilidng.com for this same product - and then they removed it from their site. Good thing your web address was listed on your label or I would not have found you again!
Your company makes some of the best products on the market. Protein and bcaa. I will recommend your products to my gym buddies and friends