JER E.

FedEx employees or affiliates in contact with my packages SLIT OPEN the tape on my boxes AND STOLE my property during shipment across the US.

I spent A LOT of money shipping several boxes. Not only did the staff continually screw up my online, over the phone and in person pick up with my order pretty much EVERY TIME, but they also STOLE from me and refused to acknowledge this crime even happened. All they could do was say: "sorry your boxes got lost."

My boxes were CUT OPEN, STOLEN FROM, taped back up and delivered from My personal location A to my second personal location B EMPTY or nearly EMPTY. How does a delivery person drop off a box that is CLEARLY labeled "30 LBS" and "28LBS" and the weight is practically nothing at delivery?

My CANCER MEDICATION and other valuable personal items were stolen.

I am continually appalled by this company and this THEFT was the LAST STRAW.

I WILL NEVER USE FEDEX AGAIN.

This was only the most recent thing that happened to me, after giving this absurd company multiple chances to redeem the quality of their service.

Last summer, they lost... LOST a 100LB Air Conditioner that was Expedited shipping for medical purposes.

Also, last fall, they delivered an exercise bike I ordered online TO ANOTHER ADDRESS, when it was CLEARLY marked with my address and needed a signature upon delivery. They left it in an empty office with no one around.

MULTIPLE TIMES, Fedex would send me text or email claiming my packages were delivered, but they were NOWHERE TO BE FOUND. OR --- they would claim "Undeliverable" because no one was home or "business closed" when they were delivering TO MY HOME and when I was sitting by the door waiting for certain products.

FEDEX has let me down way too many times.