Thumbnail of user jenw31

Jen W.

Contributor Level

Total Points
86

1 Review by Jen

  • LightInTheBox

7/30/16

Why did I ever need to respond to a 'ticket' for my complaint on a DESKTOP computer while I bought those dresses on my MOBILE? Don't 'sincerely apologize' to me. As from what I said from my last review, I'm off to Spain tomorrow for the photoshoot. Nothing could be mended. Oh yea, you want me to get you back a satisfactory review here and there and on other reviewing websites? Do me a full refund. You've got my email address and it's your company who should be contacting me directly if you wanna 'apologize SINCERELY'

Thumbnail of user lightintheboxf
LightInTheBox F. – LightInTheBox Rep

Dear Customer,

We sincerely apologize for the inconvenience. Please don't be worried cause we'll take full responsibility of that.

The supervisor of customer service created one ticket for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=13136161

Sincerely,
LightInTheBox Customer Service

Jen Has Earned 6 Votes

Jen W.'s review of LightInTheBox earned 6 Very Helpful votes

Jen hasn’t received any thanks yous.

Jen doesn’t have any fans yet.

Jen isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user martinev19
5/5/24

Très satisfaite des produits mais frais de port trop élevés surtout par rapport à la concurrence

Thumbnail of user thomasw1513
5/4/24

Purchased 3 Shirts. But, 2 shirts both of them had part of the letters D.O B & R. Blocked...