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I was excited when I found Jolly Hers because the dressings were SO cute! I knew the merchandise shipped from China but I was okay with that because I had had great service with Chicwish. I really liked the 2 dresses I ordered but they did not fit right and decided to return rather than exchange them. I emailed Jolly Hers as instructed and they said "we would like to give 10% part refund." I asked for clarification, their response was:
"You order is $213.82.
The order is $203.13 after you used a $5 discount code.
The 10% part refund is $20.31."
SO I GET $20 BACK?! Which is less than nothing after shipping return fees. So if you don't expect to keep everything you purchase from them then kiss your $$ goodbye.
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On the 12/08/2020 I bought a glasses on the website. I've been debited and didn't receive any...
This is the customer service of Jollyhers. We feel very sorry to hear that. We accept return for exchange or refund. If you don't want to keep or exchange the items, you can ship the items back for a full refund. May I know your order number so that I can solve this issue for you? Thank you for your cooperation in advance.