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Purchase chainsmokers tickets that are $100 each. When we arrived at concert venue, security scanned the seat geek tickets and said they're already used. Seat geek sold me tickets that are not worth 1 cents. I called seat geek, I was put on hold for 1.5 hours, they said a refund will be issued. The 1888 seat geek live support said it's normal the tickets they sell might be used or fraudulent. I have not received any refund from them. I have ALSO reported them to police. No innocent person should be scammed of their money. Absolutely awful. STAY AWAY FROM SEAT GEEK!
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I am pregnant and I was invited to the Tim McGraw concert in downtown St. Louis at the Enterprise...
Hi Jennifer, we sincerely apologize that this was your experience. While it's rare, situations like this do sometimes occur due to the volatility and the nature of the secondary ticket market. While we do everything in our power to ensure the security and validity of all tickets, sometimes sellers will accidentally sell their tickets on our site as well as another, leading to a double sale. We have our seller policies and buyer guarantees in place for situations like this, and you are absolutely due a refund. I'd like to follow-up on this and make sure it's all been processed correctly. If you'd like, please send an email to our support team to hi@seatgeek.com with your order number included so we can check on that. Thank you!