Jennifer W.

WORST ONLINE CUSTOMER SERVICE EXPERIENCE to date! Ordered a blazer on a Thursday for an event on the following Friday. Tuesday comes along and still no ship. Log into the site only to find they cancelled the order due to not have the inventory. Sad that I received no email letting me know and I had to log in to discover this. Call in to customer service because they charged my card $2,660. The CUSTOMER SERVICE REP WAS SNAPPY, RUDE, AND ARGUMENTATIVE! Never again when there are so many other sites like net-a-porter, mytheresa, and matches fashion that have top notch customer service. First and last time that I order from style.bop.com!