It's been 10 days since I placed my order. They will not return email or phone calls. Order says pending but when I placed order it was supposed to ship in 2-6 days. This company is a scam. I wish I would have read reviews prior to ordering her I have had the same experience as hundreds of other. This company is a scam. I had to close my bank to have my money refunded.
Hi Jennifer. I am sorry for your experience with our company. Standard shipping with our orders is 1-3 business days to process and then 2-6 business days to ship - for a total of 9 business days. At the time of your review, this order was still not scheduled to arrive yet and once the notification of charge back/dispute was received, the item wasn't shipped and instead we accepted the dispute for you to be refunded. Again, I apologize for your experience, any confusion on our shipping time frames and that you were not able to get through to anyone who could have eased your mind or explained things better as we recognize ordering online can be a scary.
Jennifer Has Earned 1 Vote
Jennifer S.'s review of DevicesNow earned a Very Helpful vote
Hi Jennifer. I am sorry for your experience with our company. Standard shipping with our orders is 1-3 business days to process and then 2-6 business days to ship - for a total of 9 business days. At the time of your review, this order was still not scheduled to arrive yet and once the notification of charge back/dispute was received, the item wasn't shipped and instead we accepted the dispute for you to be refunded. Again, I apologize for your experience, any confusion on our shipping time frames and that you were not able to get through to anyone who could have eased your mind or explained things better as we recognize ordering online can be a scary.