Jennifer R.’s Reviews of UncommonGoods & more

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“Buyer beware! Received order that did not meet expectations and cannot be returned.”

11/30/23

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We ordered a customized shadow paint kit that was advertised as coming with guided, customized instructions that would be good for beginners. The actual instructions received were very generic and not in any way instructional as to what colors to use, etc, We contacted customer service and was told there was a forever return policy and offered a refund. We competed the process and received an e mail the next day " whoops - that was a mistake. Sorry - no refund for you". Uncommon Goods doesn't stand behind what their customer service reps promise or the quality of their products.

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Uncommon Goods C. – UncommonGoods Rep 12/3/23

We apologize for the issue with your custom order and are eager to help. Please email your order details to help@uncommongoods.com and we'll reach out to the artist for more detailed instructions.