Don't send this if you want your recipient to be able to use the gift right away. It takes 5 to 7 days to receive the gift they chose either as an eGift card or bank transfer. You can't reach anyone at customer service for assistance either.
Tip for consumers: If you want your recipient to be able to use the gift immediately don't use giftrocket because it takes 5 to 7 days to redeem.
Products used: Tried to get a Walmart eGift card. It takes 7 days to process even though the gift was already paid for
Apologies for the frustrating experience with GiftRocket. Depending on the method of redemption, gifts should be available to use within 1-4 business days. Gift cards should be available within one business day and bank transfers can take 2-4 business days depending on the timing of the transfer and the individual bank. If you experience a longer than normal wait time, please contact us at support@giftrocket.com. We're happy to look into possible causes of the delay and provide more insight based on your specific circumstances.
Dear Jennifer,
Apologies for the frustrating experience with GiftRocket. Depending on the method of redemption, gifts should be available to use within 1-4 business days. Gift cards should be available within one business day and bank transfers can take 2-4 business days depending on the timing of the transfer and the individual bank. If you experience a longer than normal wait time, please contact us at support@giftrocket.com. We're happy to look into possible causes of the delay and provide more insight based on your specific circumstances.