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This was hands down the most unpleasant experience I've ever had when it comes to online businesses. After day 4 of myself sending multiple emails, talking to multiple people, being promised phone calls that never happened, told by agents they would look into it and they would be right back but never came back and them saying they were marking my question as urgent I cancelled. If I could give them 0 stars I would. Super annoyed that I wasted my time for nothing!
Tip for consumers:
They suck incredible amounts.
Jennifer-lynn S.'s review of JustAnswer earned 24 Very Helpful votes
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Great service person. Don't understand why the is a forty dollar charge on my credit card?
It is very misleading. I asked questions before entering in credit card details as they hooked me...
Hello Jennifer,
Thank you for getting in touch with us about this. We're sorry to hear that you did not receive an answer. This is definitely a case that we would like to look into further as that is not the normal experience.
If you can reach back out to our Customer Care team, please ask to speak to an Admin and we would be happy to review the details of your account further.
Regards,
JustAnswer Customer Care