Their hands are tied by trying to save money. You have to try the cheapest alternatives first before you can move onto effective treatments. You are their research gunnypig. They will overcharge. Too bad if you don't catch it. They have no accountability. They employ doctors known for poor performance and won't get rid of them. Any complaint/grievance has no follow up. It just goes right into the receptacle called the cloud - never to be seen or followed up on again.