Jennifer K.’s Reviews of The Needed Necklace & more

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10/27/17

I saw their ad on Facebook and wanted the dragonfly ring. I've never had an issue with ordering from a business on Facebook. I placed my order on 10/12/2017 and waited. No email confirmation they received my order, when it will ship, nothing. I've emailed them from their website, messaged them on Facebook messenger, and posted on their Facebook page. Still no answer. I want either the ring or my money back. That's all.

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Emily S. – The Needed Necklace Rep Over a year old

Hi Jennifer,

We do apologize for the inconvenience caused.
We always sent a confirmation email within 24 hours after receiving an order. It could be that the email was filtered through a secondary inbox. When your order is about to ship, we do send an email as well and a delivery confirmation email too.

That said, please know that we are more than happy to resolve your concern.
Would you mind me asking your order number and complete name for me to review your order?

Please shoot us an email at info@theneedednecklace.com "Attn: Jereh"
I will make sure your issue gets resolved the soonest possible time.

Best,
The Needed Necklace