I ordered a dog collar from this company back in February 2016 which was lost by UPS and I asked them to send me a new one to replace the lost one I paid for. As of today May 13,2016 they are emailing me and harassing me. This company is very unprofessional and an absolute joke. Do not waste your money or time with them.
Hi Jennifer,
I am sorry your item was lost while being delivered, sometimes it happens. We use ems and ups delivery service depending upon the customer's country of live. In situations like these we bear responsibilities though it is not our fault at all, and we send a new item to a customer.
Can you please, let me know your order id or email or even a person's name who placed the order?
I need to check the corresponding to see what happened.
I understand that your review was here for a while without any attention, but it is better to deal with it late than never.
Please, let me know the requested details. Thank you once again for sharing your experience.
Jennifer Has Earned 4 Votes
Jennifer J.'s review of ForDog Trainers earned 4 Very Helpful votes
Hi Jennifer,
I am sorry your item was lost while being delivered, sometimes it happens. We use ems and ups delivery service depending upon the customer's country of live. In situations like these we bear responsibilities though it is not our fault at all, and we send a new item to a customer.
Can you please, let me know your order id or email or even a person's name who placed the order?
I need to check the corresponding to see what happened.
I understand that your review was here for a while without any attention, but it is better to deal with it late than never.
Please, let me know the requested details. Thank you once again for sharing your experience.