Jennifer J.

Ordered 3 items in early October, none of which were marked as out of stock when I ordered them. Nothing has been shipped yet. Reached out to them multiple times and they have never been able to tell me when my items will ship, as one item is apparently backordered. When I asked them to send me the items in stock and the backordered item when it arrived they tried to get me to instead get something else (not even the same tool) one for $20+ more (with me paying the difference) and the other a total piece of garbage. When I declined and again asked them to send the in stock items immediately and the backordered item when it arrives they cancelled the backordered item from my order - without asking.

I had ordered that item for someone else and now 2 months later I am back to square one and if I want something similar I am going to be stuck paying exorbitant shipping or buying stuff I don't need to get free shipping.

Absolutely useless site - misleading about the state of their stock, zero proactive communication about orders, avoid at all costs.