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Jennifer C.

Contributor Level

Total Points
137

1 Review by Jennifer

  • SHEIN

12/10/21

Returned items and did not get correct amount. Said things were not in parcel. Lies!
I have proof of posting with weight so they could check. THEN they kept £41 + for "processing fee". No mention of this previously. Terrible customer service and total disregard for their potential customer. Out to make money and cheat. Raising complaint with Paypal.

Tip for consumers:
Do NOT use Shein unless you want to be ripped off.

Products used:
clothes

Service
Value
Shipping
Returns
Quality
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molly m. – SHEIN Rep

Hello, sorry for the inconvenience. You may contact Customer Service in SHEIN app, or simply click https://www.shein.com/robot?page=navigationBar. We'd be happy to assist you! Thank you and have a nice day!

Jennifer Has Earned 57 Votes

Jennifer C.'s review of SHEIN earned 57 Very Helpful votes

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