Jennifer C.

I purchased my first item using the "try before you buy" option. The primer didn't work out for me, do I returned it before the 14 day trial ended. They immediately sent a pre-paid return label that I just printed and taped over the original label on the original packaging and dropped it in the mail. No problems with any charges, and today they sent me a free promo code for $50 that can be used toward any product, including shipping. I was pretty surprised, and am excited to try something else. I can't speak for the product quality just yet (I have very sensitive skin that didn't like the primer), but am impressed with their customer service.