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Jennifer B.

Contributor Level

Total Points
80

1 Review by Jennifer

  • LegalZoom

1/23/23

I was going to give them my business to help create my LLC and I was going to buy additional services from them for my business. However, I went through all the steps and I was choosing specifically what I wanted to purchase. Then I got to the end and there's this whole list of add on services. If you don't look very very closely it automatically signs you up for just one of the services on top of what your purchasing. It is not apparent and if you're not looking at the whole thing with a fine tooth comb you would miss it. You also aren't charged right off the bat so it's another way you would miss it, because they sneakily sign you up for a free trial for this expensive out on service. So if you didn't look closely and realize you were signed up for a free trial you wouldn't even know to cancel it. And right then and there I decided this was not the company that I wanted to give my business to. I think stuff like that is just unnecessary and sneaky and if that's what you need to do to get business then there's something wrong with your business plan. They have good reviews otherwise but that's just bad business

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