This company are fraudulent liars who continue to take payments from your account after it is cancelled.
I applied to dozens of potential Carers with no response, I also applied for jobs myself and got no response. So many of these profiles are fake.
Don't take my word for it. Search online and see how many thousands are having the same problem!
Thank you for sharing your concerns and I am sorry to hear that you were not aware of the auto-renewal policy and that you did not have the experience with Care.com that you had hoped. If your still interested in using the site we would be happy to help. Please feel free to contact us at mobilehelp@care.com with your account information. Additionally, the auto renew feature is indicated on our enrollment page when you first upgraded, and it's also featured in our Terms of Use. We want members to be aware of the recurring charges when signing up. I hope this information was helpful and again I am sorry to hear about your frustrations.