- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
QQTube voided my deposit & canceled my order "due to payment risk considerations with their credit card processor" the same day I signed up. When I tried to use their free credit for new signups, it was also rejected saying it had "already been used". Mind you I was a brand new client, never used them before, ever. When I emailed an inquiry to resolve my issue, I was told that I had multiple accounts linked with my email (which is completely false) and therefore they would only accept cryptocurrency from me as payment for any future purchases. RED FLAG Do not do business with these scammers.
Jenna S.'s review of QQTube earned 2 Very Helpful votes
Jenna hasn’t received any thanks yous.
Jenna doesn’t have any fans yet.
Jenna isn’t following anybody yet.
Empty.
Hello Jenna,
We have sent a message to get some additional information from you so that we can find your account to accurately address your complaints. Without having specific information about your account with us I can't address your specific complaints. However, I can give you general information:
We are a US-based company and we do business with customers from all over the world. We can understand how frustrating it might have been that your credit card was flagged by our credit card processor. Unfortunately, when that happens we have very few options to proceed with accepting funds for deposit. These precautions are taken to protect both credit card holders and our company against potential fraud.
Regarding the Free offer, again, without having the email address for the account used to register your account I can't address your specific issue. However, we do have a security system in place that can detect linked accounts that might have already used our Free offer. This is in place to protect our company from people that might open multiple accounts in an effort to place multiple free orders. I'm not suggesting that is why your Free offer was rejected, but when we get some additional information from you we can further investigate what the situation was.
Regards,
Kim
QQTube.com