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I've had wonderful readings with advisors on Keen- advisors I would give 5-stars. The 3-stars is for the site glitches: calls & chats dropping. Not bring able to add funds during readings. Not being able to arrange a call. It used to be easy to follow my favorite advisers & find new ones until the new best available list was put in place. The site always seems to have a new glitch. Again, advisors are great!
My favorite advisors are on the site.
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Hi Jenna,
Thanks for taking a moment to leave us your review. I'm glad to hear that you have such a great connection with your advisors on Keen. It's disappointing to know what you've experienced some technical issues that have made your experience less good, but your honest feedback and suggestions are very much appreciated.
Please feel free to reach out to us at reviews@keen.com about your trouble connecting to your advisors. Be sure to mention this sitejabber review and we'll work to make things right.
Cheers.