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Horrible customer service.! There is a BIG hole on a dress I bought last month. The dress was not worn, not washed and with tag on it. I emailed customer service chat 3 times with 4 images they requested, showing the tag, the full picture of the dress and the defect area. They refused to accept the return! Shame on you, Zara!
Jen K.'s review of Zara earned a Very Helpful vote
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