Jenelle A.

Many of the complaints that I've seen here are from VIP members. I've been a VIP member for 7 years and for a while I was purchasing quite a bit from Shoedazzle. However, the products they've been carrying recently don't interest me and even though I've cancelled my VIP membership, citing lack of products which interest me, they tell me I'll have to use my "credits" for purchases. I just don't think the products they offer are worth the money.

I held out, hopeful that the following month would bring something I liked and unfortunately that wasn't the case. Style changes with time and I'm looking for different products which ShoeDazzle doesn't provide. It's disappointing that they don't have a better policy on membership cancellations and refunds.

I certainly won't be recommending the VIP membership or the site in the future.